Order to Cash Management: It is a basic model of ERP (Enterprise Resource Planning) which consist of Customer presence, Order entry, Order fulfillment, Dispatching, Invoice, Cash payment/collection, Logistics, Updating of Inventory and goods procurement. This application has a limited functionality of ERP system to fulfill the needs of small retailers.
Flow Diagram of O2C:
Flow Diagram of O2C:
Steps involves in application:
Customer view:
1. For the first time user need to create their account. After successful registration user will get a mail on given mail id. Each time user login or register at portal he/she will get a unique order id for that particular session.
2. After successfully login/register user will redirect to Order creation page where he/she can browse the items and add it to Items cart.
3. Added items can be seen on Items cart where user can check all the added items and proceeded for payment page.
4. On the payment and delivery page, user will have to fill the delivery address and confirm the payment.
5. Once the payment is confirmed user will be able to see the automated generated invoice against the order number. An auto-generated mail will be send to customer with order information.
4. On the payment and delivery page, user will have to fill the delivery address and confirm the payment.
5. Once the payment is confirmed user will be able to see the automated generated invoice against the order number. An auto-generated mail will be send to customer with order information.
Vendor view:
1. Once the order is placed vendor will able to see it at Admin->Dispatch page where he/she can dispatch the order from warehouse after doing some checks on items. An auto-generated mail will be send to customer with dispatch information.
2. Updating of inventory is an automated process for every new order placed. Vendor can also see the existing inventory and update it with new or existing items.
3. Vendor can also do the procurement of goods if it fall below the pre set level of vendor. He/she can place an order to purchase the items from dealer.
4. Once the vendor procurement has done, he/she can see the updated inventory with recently ordered items with dealer.